We had a wonderful stay at this place! The hospitality and cleanliness were impeccable, making us feel truly pampered. The onsen facilities were outstanding, with various types of baths to choose from, all in pristine condition. We highly recommend this hotel to anyone visiting Japan for its luxurious comfort and superior services.

The food at dinner and breakfast buffets was delicious and had a lot of variety. the onsen facilities were exceptional, especially the outdoor onsen with multiple tubs and a garden view. the hotel is located in a beautiful area and offers a true Japanese experience.

The rooms were very simple and traditional, with little decoration and could use a refresh. Some staff members did not speak English, which could be challenging for non-Japanese speaking guests.

Had a great Christmas experience in a lovely spot with delicious buffet-style breakfast and dinner options. Enjoyed watching a traditional drum performance and participating in mochi pounding. The onsen experience was superb with a variety of different types of baths, all clean. The location was quiet and offered a relaxing atmosphere.

The rooms were very simple and could use a refresh. There was no shower in the traditional Japanese room, so we had to use the public showers after taking a dip in the hot springs.

We had an amazing stay at this hotel and couldn't recommend it enough. Best aspects included the delicious breakfast and dinner buffet with lots of variations, the cosy and clean room, the breathtaking surroundings, and the friendly and helpful staff. Additionally, the onsen facilities were top-notch with different types of onsens available, including a stunning outdoor onsen with multiple tubs and a serene garden. Finally, the hotel provided nightly taiko performances and stargazing tours that were definitely worth experiencing.

We had a fantastic stay at an onsen hotel nestled in a serene location. the staff's hospitality was impeccable and the cleanliness was unmatched. We enjoyed the different types of onsen that were provided in the premise. the hotel also offered a big buffet breakfast and dinner with delicious food options. the traditional Japanese room was cozy and comfortable, and our experience was made better by the beautiful surroundings. the hotel also had a fun nightly taiko performance that we enjoyed.

There were no showers in the traditional Japanese room we stayed in.

Top-notch omotenashi spirit, attention to detail, delicious food, amazing onsen experience, nightly taiko performance and free stargazing tour.

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